MY J:COM App

The MY J:COM app is a dedicated portal application exclusively for J:COM subscribers. With over 1 million downloads, this app combines various convenient functions to enhance your J:COM experience. Whether you want to reserve recordings, view TV programs from anywhere, search for program information, or avail member benefits like gifts and coupons, this app has got you covered. It also offers support for problem-solving, confirmation of procedures and fees, and access to power and mobile service information. Stay connected with J:COM and enjoy a seamless entertainment experience.

Features of MY J:COM

1. TV program information:

- Remote recording reservation function from outside

- TV program viewing from anywhere, anytime

- Switchable program table between list and table formats

- Narrow down listings by genre and broadcast date

- Program search by performer name, program name, and free word

- J:COM recommended program information

- J:COM recommended on-demand work details

- Professional baseball calendar function

2. Power service information:

- Graph analysis of power usage and charges (monthly, daily, time zone)

- Cost-saving display by comparing with local electric power companies

3. Mobile service information:

- Check remaining data and contract plan details

- Purchase additional data and manage various procedures

- Troubleshoot problems with diagnostic support

- Useful tutorial function for new J:COM subscribers

- Usage support and chat assistance

- Easy management of procedures like moving and payment method changes

- Contract details and billing amount confirmation

- Change or apply for additional services

- Schedule visit confirmation/change

4. Net speed diagnosis:

- Diagnose the net speed of your home network

5. Lifestyle:

- Access J:COM planned events and gift applications

- Exclusive free discount coupons for J:COM members

- Garbage day calendar and alarm function

- Local event information and shelter updates

- Government notices and safety/security information

- Jakucho Setouchi's Words and Dharma Talk Videos

6. Other functions:

- Launcher function for various J:COM applications

Please note that logging in with your J:COM personal ID is necessary to use this app (registration is free). Customers in the Oita Cable Telecom and Yokohama Cable Vision (YCV) areas are unable to access this service. Service availability may vary based on your subscribed plan and area of residence. J:COM LINK users need to install a separate dedicated application for remote recording and viewing. The MY J:COM app is compatible with Android Ver5.0 or higher, but the optimal usage experience may vary depending on the terminal. Some functions are currently under development, and communication costs will be borne by the customer. Please visit [app website](https://www2.myjcom.jp/special/app/myjcom/) for more details.

FAQ

1. Do I need to pay to use the MY J:COM app?

- No, the app is free to download and use. However, you need to log in with your J:COM personal ID.

2. Can customers in the Oita Cable Telecom and Yokohama Cable Vision (YCV) areas use this app?

- Unfortunately, customers in these areas are unable to access the MY J:COM app.

3. Will all the app functions work on any device?

- While the app is compatible with Android Ver5.0 or higher, the optimal usage experience may vary depending on the device. Make sure your device meets the recommended specifications for smooth usage.

Editor's Note

Enhance your J:COM experience with the MY J:COM app! With its comprehensive range of features, from TV program information and power service details to mobile service management and lifestyle features, this app serves as a one-stop solution for J:COM subscribers. Enjoy the convenience of remote recording reservation, viewing favorite programs on-the-go, and accessing exclusive member benefits. The app provides a seamless interface and reliable functionality to ensure a smooth entertainment experience. Download the MY J:COM app today and take control of your J:COM subscription like never before.