EXアプリ App

EXアプリ is a convenient mobile application that allows users to easily access and use the most frequently used functions related to their train reservations. With a simple and user-friendly interface, this app allows users to perform tasks such as making new reservations, checking existing reservations, making changes to reservations, and more. It also supports fingerprint authentication for quick and secure login, providing a seamless user experience. This app is available in English for users whose device language is set to a language other than Japanese.

Features of EXアプリ

- New member registration: Users can register as new members, specifically designed for "Smart EX" users, to enjoy additional benefits and features.

- Fingerprint authentication: The app supports quick and secure login using fingerprint authentication on compatible devices, ensuring convenient access to the user's account.

- New reservation: Users can easily make new reservations and select various options such as time designation, train name designation, and unreserved seats.

- Booking confirmation: The app provides a convenient option to check the details of existing reservations and confirm the booking status.

- Reservation change / refund: Users can easily make changes or requests for refunds for their reservations, including reservations for multiple people.

- Purchase history inquiry / receipt display: The app allows users to view their purchase history and display receipts for reference or reimbursement purposes.

- Advance application / night application: Users can apply for advance reservations or night reservations through the app, providing flexibility and convenience.

- Member information inquiry / change: Users can easily access and modify their membership information, ensuring accurate and up-to-date details.

- Registration / designation of IC card for boarding: Users can conveniently register and designate their IC card for smooth and hassle-free boarding.

- Operation information: The app provides links to access important operation information, ensuring users stay updated with the latest news and updates.

FAQ

1. Is membership registration required to use this app?

- Yes, membership registration is required to use the EXアプリ. Users need to apply to the credit card company in advance and register as a member on the website. Please note that there might be a credit card company review process for membership registration.

2. Are there any specific requirements for using fingerprint authentication?

- Fingerprint authentication is supported on compatible devices. Users need to have a device with fingerprint authentication capability to use this feature.

3. Can I make reservations with specific preferences, such as time designation and train name designation?

- Yes, the app allows users to make new reservations and select various options, including time designation and train name designation. Users can customize their reservation preferences according to their needs and preferences.

Editor's Note

EXアプリ is a highly convenient and user-friendly app that simplifies the process of accessing and using express train reservation services. With its intuitive interface and a wide range of features, users can easily make new reservations, check their booking status, make changes or refund requests, and access important account information. The inclusion of fingerprint authentication adds an extra layer of security and convenience. Overall, EXアプリ is a must-have app for express train travelers, providing a seamless and efficient experience.